About
Esmeralda Serviced Department (ESD) is an online shop established in 2017. We sell vintage, brand, and something sustainable and exclusive.
We are always looking for models and photographers. Please contact us with your portfolio.
---Terms & Conditions---
Seller: Coco Iijima
Address: 2 Toyo, Koto-ku, Tokyo
Phone: +81-90-8873-0329
How to pay: Credit Card, Bank transfer
(Credit card payment will be settled by PayPal. Visa, Mastercard, JCB, American Express, Discover is acceptable. )
Shipping: We will ship to you within 5 days after we confirm your payment. Arrival time depends where to ship.
Fee: All items to be send in Japan, shipping fee is free. All items to be send outside Japan will costs for shipping. Fee depends where to send and how heavy is the item. Please check your shipping fee upon ordering.
Return policy: We do not accept return / refund. Except for defectives, if the defective point was not explained, we will accept return/ refund.
About Conditions
We sell used items. Please reference below for conditions.
S: Nearly new
A: Very good
B: Good but there're minor signs
C: Few signs of use but okay
D: Bad
---Privacy Policy---
We keep customer's personal information correctly and to prevent from unauthorized access, loss, damage, manipulation, and leakage, we maintain a security system, and supervise personal information.
1. Purpose of use
We use customer's information to send shop information or the answers to customer's questions.
2. Prohibit to provide information for a third person
We supervise customer's information and do not provide them to a third person except for those cases below;
. When we have a permission from customers
. When we need to provide those information to traders to perform our job which was ordered from customers.
. When we need to provide them under the law
3. Safety
We take measures to protect customer's personal information safely.
4. Customer Identity Verification
If customer wish to verify, modify, or delete, we will accept to do it after we verify customer identity.
5. Follow and review laws, and rules
We follow Japan's law that applies to personal information we have, and we will always check and improve this policy .
6. Inquiry
Please contact us if you have an inquiry about privacy policy.